Unfortunately those furry friends need to stay at home

Check out is 10:00am
Check in is from 15.00pm

FAQ

All guests at Neon Rose will get access to our full list of amenities, including but not limited to:

- Local Legends offers (we have partnered with some cool peeps in the area to give you some great discounts)
- Nespresso machine - complimentary coffee capsules
- Complimentary cookies
- High speed WIFI
- Cleaning every 2 days
- A free welcome coffee/pastry at Wheatfields Bakery 
- Bar Fridge + Safe provided for your convenience
- Custom blend toiletries 
- Free off street motorbike parking (limited)

Are Kids allowed?

Kids over 12 are allowed but we have no capacity for extra beds

How do we get there?

You can book an airport shuttle when you make your booking with us or if you make your own way to us, we are easily located in the heart of Pererenan. You can find us here

Do you have wifi?

Hi speed wifi is available in each room

IS A DEPOSIT REQUIRED WHEN BOOKING?

We require a deposit of Rp1,5 million per booking

WHAT IS YOUR SMOKING POLICY?

We have an absolute no smoking policy in the rooms and balcony at our motel. We have a dedicated smoking area outside our complex that can be used for guest who are smokers. If a guest is found to be smoking inside our complex the deposit is non-refundable

CAN I BRING OUTSIDE GUESTS INTO THE MOTEL?

Neon Rose Motel is reserved exclusively for overnight guests. No outside guests are allowed inside the complex unless it has been arranged with management

CAN I DO PHOTOSHOOTS AT THE HOTEL WITHOUT STAYING THE NIGHT?

Yes, we are available for photoshoots with a motel buyout + fee (please contact us for more information)

Yes, we are available for photoshoots with a motel buyout + fee (please contact us for more information)

At Neon Rose Motel we understand that unforeseen circumstances may arise, and we strive to be as flexible as possible. However,to ensure fairness and manage our operations effectively, we have established the following cancellation policy:
 1. Cancellation Notice Period:
 • If you need to cancel your booking, please notify us as soon as possible to avoid any charges.
 • For cancellations made more than 21 days prior to your scheduled arrival date, we will provide a full refund of the booking amount.
 2. No Refund Period:
 • Within 21 Days: No refunds will be issued for cancellations made within 21 days of your scheduled arrival date. The full booking amount will be charged.
 3. Changes to Bookings:
 • If you wish to make changes to your booking (e.g., dates, room type), please contact us at least 14 days before your arrival. We will do our best to accommodate your request, subject to availability and any applicable rate changes.
 4. No-Shows:
 • If you fail to arrive on your scheduled arrival date without prior notice, the full booking amount will be charged.
 5. Special Conditions:
 • During peak seasons or special events, additional cancellation restrictions may apply. These will be clearly communicated at the time of booking.

CANCELLATION POLICY